VPN & Network IT Support

Our normal service hours are Monday through Friday from 8:00 until 19:00 British time (BDT).

Google Meet is used to communicate during meetings. We prefer not to use other meeting clients. You do not need to have google account or any other software installed, just web browser.

No callout charge - we do not charge call out fee. We offer the same prices for home users, small businesses, companies and university students.

No VAT - we do not charge VAT. We offer the same prices for home users, small businesses, companies and university students.

You can pay for IT support services by online banking via electronic bank transfer or via PayPal or by cash.
An invoice will be sent via email after the consultation or IT Support services provided. For all new clients, payment is required before any IT support services are provided. Existing clients can pay invoice within 5 calendar days.

Most technical issues and problems are resolved within 15 to 35 minutes.

Usually we can get to the site within 1 hour in Central London - Westminster, King Cross, North London, Holloway, Finsbury Park, Holborn, Kings Cross, Finchley, Archway, Pimlico, Victoria, Highbury & Islington, Green Park, Wood Green, Euston, Seven Sisters, Tottenham Hale, Piccadilly Circus, Russel Square.

We provide professional IT computer support services for home users, businesses, self-employed, university students, senior citizens, UK and international customers.

No. But we can often advise if the issue with computer is caused by faulty hardware.

No. We are a 100% mobile service. We can meet you at a hotel or suitable location if you prefer. George Suba only provides onsite and remote IT support, training and telephone IT consultancy service.

No. this is a known scam in the IT world with engineers taking hours to fix a simple problem. Our business focus is to fix and repair software problems quickly and without delay or time wasting.

Due to the nature of the work that we perform, there is no warranty on hourly work.
Each hour that we work is billable regardless of the outcome of said work. While we will make recommendations on the level of effort required to implement a solution or fix an issue, it is up to you to let us know if there is a cap on the number of hours we spend per engagement.